Congratulations to local home care company, Bridgewater Home Care, who have just been named amongst the top providers in the region by an online review site.
In fact, it’s the second time that the team in Wigan have won homecare.co.uk’s award for ‘Top 20 provider in the North West’. And the wider Bridgewater Home Care group also scooped Top 20 Home Care Provider for the third consecutive year.
With a team of 40 in Wigan, Bridgewater Home Care have been providinghigh quality, companionship-focussed care at home to clients for more than 12 years.
They support people in the local community by providing relationship-focussed care, including companionship and emotional support, personal hygiene care, home help and housekeeping, specialist dementia care, along with a wide range of specialist support services to those living with limiting conditions.
Bridgewater Home Care Wigan are especially proud to have won this award as it is based solely upon independent reviews from their clients over the past year, with homecare.co.uk vetting and approving feedback forms which contributes to the company’s overall scoring.
Homecare.co.uk are the UK’s leading independent care review site, where families seeking care go to find and compare home care providers across their local area based upon information, reviews, score ranking and services.
The homecare.co.uk awards are based upon company’s review scores, which are derived from client ratings on various areas of the care service, including Staff, Care & Support, Management, Treated with Dignity, and Value for Money.
Over the past year, Wigan have maintained their perfect score of 10/10, which had led them to this incredible achievement for the standard of their care and service!
Here’s just a few examples of what Bridgewater Home Care’s clients had to say:
“All staff are on time and extremely respectful. I know in advance who is coming and at what time. The office staff will ring me if there’s any changes to the published schedule – I find this very useful and helpful to Mum. I can recommend Bridgewater for all care for clients with dementia.”
– Elaine, daughter of a client
“Care providers are excellent. If there are any problems, they ring immediately to inform me and likewise, if I have any concerns, they respond to them as soon as feasibly possible.”
– Alison, stepdaughter of client
“My family first used Bridgewater Home Care in 2017 to help care for my dad before he passed away, by giving Mum a break from caring a few times a week. So we knew exactly who to go to when Mum needed support after struggling in the 2020 lockdown. Bridgewater staff have been truly excellent in supporting Mum, providing companionship and laughter, care and compassion. The office staff are also excellent, always sorting out any extra hours/changes for medical appointments and following up on any reports from the caring staff. Thank you to everyone involved in supporting Mum to live an independent life in her own home for as long as possible.”
– J H, daughter of client
Registered Manager for Bridgewater Home Care Wigan, Shaneil Gaskell, said: “We are extremely grateful to be awarded with the Top 20 award! Well done to each and every staff member. Thank you all for you hard work and dedication.”
Commenting on behalf of Bridgewater Home Care Wigan, and the wider Bridgewater Home Care group, Phil Eckersley, founder and Managing Director, said: “We are delighted to share with you all that Bridgewater Home Care has won the Top 20 Home Care Group 2023 Award for the third consecutive year!
“Not only did Bridgewater Home Care as a franchise group win the Top 20 Home Care Group 2023 Award, but Bridgewater Home Care Wigan won the hugely prestigious Top 20 Home Care Provider for North West England 2023 Award – a fantastic achievement. Well done Shaneil and team.
“It is only because of the hard work, dedication and passion to provide the highest quality of care that enables Bridgewater Home Care to excel.”
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